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FAQ · Regulatory judgment

Frequently asked questions for clear regulatory decisions in Colombia.

We answer the questions that usually appear before starting an INVIMA process: scope, timelines, legal holder, documentation, sectors, and portfolio continuity.

Block 01

Regulatory scope

We first define whether your product falls within our full-service coverage or requires a specialized training program.

Q1Which sectors does Vexpro support with end-to-end regulatory management?

Our end-to-end regulatory management focuses on medical devices, cosmetics, household and industrial cleaning products, personal hygiene products, and absorbents. In these sectors we support strategy, dossier preparation, legal holder, submissions, authority requests, changes, and renewals.

Q2Do you support pharmaceuticals or food?

For pharmaceuticals and food we offer specialized training in health regulations, good practices, and compliance criteria. We do not operate as full regulatory administrators for those sectors.

Q3Can you support a foreign company without a Colombian subsidiary?

Yes. Where applicable, we can act as the local holder for product registrations and NSOs in Colombia, especially for international companies that need a legally established representative in Colombia or within the Andean Community framework.

Q4Do you support Software as a Medical Device (SaMD)?

Yes. Software as a medical device is classified and registered with INVIMA under the criteria of Decree 4725. We evaluate the declared function, risk level, and available clinical evidence to define the classification strategy and dossier structure.

Q5Can you take over the management of a portfolio that already has active registrations?

Yes, it is one of the most common scenarios we handle. We review the status of each authorization, identify upcoming expirations, pending changes, and continuity risks, and assume administration from wherever the portfolio currently stands.

Block 02

Process and documentation

Every case is validated before submission. Dossier quality and correct product interpretation shape the regulatory path.

Q1What information do you review in an initial assessment?

We review product type, manufacturer, country of origin, composition or technical specifications, intended use, labels, available certificates, portfolio background, and commercial objective. With that, we define the compliance path with INVIMA.

Q2How long can an INVIMA process take?

It depends on the sector, product classification, documentation quality, and authority review times. We provide a case-by-case estimate including risks, dependencies, and possible authority requests.

Q3What happens if INVIMA issues a request?

Our team prepares the technical response, coordinates information with manufacturers or internal stakeholders, and, when useful, manages clarification spaces with evaluators. The priority is to defend the submission with solid evidence.

Q4What documents do you need from the manufacturer to get started?

It depends on the sector and the regulatory path. For medical devices we typically require the technical datasheet, quality certificates, declaration of conformity, clinical evidence, and manufacturer documentation. For cosmetics: qualitative-quantitative formula, BPCos certificates, and labels. We conduct the documentary review as part of the initial assessment.

Q5What happens after obtaining the registration or sanitary authorization?

Registration is not a final milestone — it is the start of a lifecycle that requires ongoing management. We administer changes, renewals, quality alerts, tecnovigilancia or post-market surveillance obligations, and any event that may affect commercial continuity.

Block 03

BPO model

The BPO model does not end when an authorization is obtained. Its value is in monitoring the portfolio lifecycle.

Q1How is Vexpro different from one-off consulting?

Vexpro operates as an integrated regulatory division. We do not respond only to isolated requests: we monitor validity periods, regulatory changes, modifications, renewals, and continuity risks so the portfolio remains marketable.

Q2What does operational continuity mean in regulatory affairs?

It means anticipating events that can stop sales: expirations, manufacturer changes, formula adjustments, labeling updates, authority requests, or quality gaps. Regulatory management is handled as a permanent business function.

Q3Can you work with internal regulatory teams?

Yes. We can integrate with internal teams as expert support, a technical second line, or regulatory function operators. The model adapts to each company's maturity and internal capacity.

Q4How is the working model with Vexpro structured?

We work under a monthly portfolio administration model. The structure includes an assigned team, direct access to the responsible regulatory specialist, and periodic status reports. Scope is defined based on number of products, sectors, and level of regulatory activity.

Q5What does Vexpro do when a regulatory change affects active registrations?

We actively monitor publications from INVIMA, the Ministry of Health, and Andean Community bodies. When a relevant regulatory update occurs, we assess the impact on each client's portfolio and prioritize the necessary adaptation actions.

Block 04

Regulatory concepts and key terms

We clarify the terms and legal frameworks that most often raise questions when starting a regulatory process in Colombia.

Q1What is the difference between a sanitary registration and an NSO?

A health registration (registro sanitario) is the authorization issued by INVIMA to market medical devices in Colombia. An NSO (Notificacion Sanitaria Obligatoria) is the mechanism for cosmetics under CAN regulations: the company assumes technical responsibility through a declaration, without INVIMA conducting a prior case-by-case evaluation.

Q2What risk classes do medical devices have in Colombia?

Colombia classifies medical devices into four classes: Class I (low risk), Class IIA (moderate risk), Class IIB (high risk), and Class III (maximum risk). The classification determines documentary requirements, review timelines, and the level of evidence INVIMA requires.

Q3What is tecnovigilancia and who is required to comply?

Tecnovigilancia is the post-market surveillance system for medical devices. Manufacturers and importers are required by Decree 4725 and Resolution 4816 to report adverse incidents, international alerts, and withdrawal decisions to INVIMA. Non-compliance can result in sanctions and registration cancellation.

Q4What is the holder (titular) of a sanitary registration?

The holder is the legal or natural person that assumes legal and technical responsibility for the registration with INVIMA. For foreign companies without a Colombian subsidiary, Vexpro can act as the local holder and take responsibility for product compliance in the Colombian market.

How we begin

From initial assessment to a compliance path

Before proposing actions, we organize the case. That initial reading avoids unnecessary costs and reduces uncertainty with INVIMA.

Reception

We understand the product

We identify sector, intended use, manufacturer, country of origin, and documentation status.

Judgment

We define the path

We contrast classification, applicable requirements, risks, and estimated timelines.

Plan

We prioritize actions

We provide a clear sequence to move forward with dossier, quality, legal holder, or training.

Next step

Do you have a specific question about your portfolio?

Let's schedule an initial assessment. We review your case and indicate whether the right path is end-to-end regulatory management, quality assurance, or training.